Privacy Policy

1. Overview

Taconnect Flora Guild (“we,” “us,” or “our”) provides professional floristry courses. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you use our services.

2. Information we collect

• Account information: name, email address, password (hashed).
• Transaction data: purchased courses, billing amounts, timestamps.
• Course activity: progress, submissions, feedback interactions.
• Communications: messages sent via our contact form or email.
• Technical data: IP address, device and browser type, pages viewed, cookies.

3. How we use information

• Provide and improve courses and site functionality.
• Process transactions and send service communications.
• Provide support, respond to inquiries, and manage accounts.
• Analyze usage to enhance content, security, and usability.
• Comply with legal obligations and enforce our Terms.

4. Legal bases for processing

Where required by law, we process personal data on the basis of contract performance, legitimate interests (such as improving services and preventing fraud), consent (where obtained), and compliance with legal obligations.

5. Sharing of information

We do not sell personal data. We may share data with service providers that support operations (hosting, analytics, payment processing), subject to confidentiality obligations. We may disclose information to comply with law, protect our rights, or in connection with a business transaction.

6. Cookies and tracking

We use cookies to remember settings, maintain sessions, and analyze site traffic. You can manage cookies in your browser. Rejecting certain cookies may limit some features. See the cookie banner in the footer for choices.

7. Data retention

We retain personal data for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data category and legal requirements.

8. Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, and to object to certain processing or withdraw consent. To exercise rights, contact [email protected].

9. Security

We implement reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is completely secure.

10. International transfers

Information may be transferred to and processed in countries other than your own. We take steps to protect data in accordance with this Policy and applicable law.

11. Children’s privacy

Our services are not directed to children under 16. We do not knowingly collect personal data from children.

12. Changes to this Policy

We may update this Policy from time to time. Material changes will be posted on this page with a new effective date.

13. Contact

Questions about this Policy can be directed to [email protected] or +1 (415) 555-0147.